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PRIVACY & SAFETY

CUSTOMER CARE

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At Tabletime, we care about our customers and want your experience with us to be as easy and enjoyable as possible.

If you have any questions about our products, your order, delivery, or anything else, we’re always happy to help. Just get in touch with us at info@tabletime.co.nz.

We’re here to help every step of the way, so you can shop with confidence and peace of mind.

Anna x
Founder, Tabletime

Last updated: October 2026

Welcome to Tabletime. We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy & Safety Policy explains how Tabletime collects, uses and protects your information when you visit or shop through www.tabletime.co.nz.

By using our website, you agree to the practices described in this policy.

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1. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Your name

  • Email address

  • Phone number

  • Billing and delivery address

  • Order and purchase information

  • Information you provide when contacting us or signing up to our mailing list

  • Any other information you choose to provide

We may also automatically collect certain information when you visit our website, including your IP address, browser and device information, pages visited, and information about how you interact with our website. This may be collected through cookies and similar technologies.

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2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Communicate with you about your orders

  • Respond to enquiries and provide customer support

  • Process payments

  • Improve our website, products and customer experience

  • Send newsletters, offers or other marketing communications where you have chosen to receive them

  • Help protect our website against fraud, misuse or security issues

  • Meet our legal and regulatory obligations

We will only use your personal information for purposes that are reasonably necessary for operating and improving Tabletime.

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3. Payment Information

Payments made through our website are processed through third-party payment providers.

Your full payment or credit card details are not stored by Tabletime. Payment providers handle payment information securely in accordance with their own privacy policies and security practices.

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4. Sharing Your Information

We may share relevant information with trusted third parties who help us operate our business, including:

  • Wix, which hosts and supports our website

  • Payment providers

  • Shipping and delivery providers

  • Email and marketing service providers

  • Website, analytics and technology providers

  • Professional advisers or authorities where required by law

These providers may process or store information in Australia or overseas.

We do not sell your personal information to third parties.

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5. Cookies and Website Tracking

Our website may use cookies and similar technologies to:

  • Help the website function correctly

  • Understand how visitors use our website

  • Improve our website and customer experience

  • Remember certain preferences

  • Support website analytics and marketing

You can manage or disable cookies through your browser settings, although doing so may affect some website functionality.

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6. Keeping Your Information Safe

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

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7. Accessing or Updating Your Information

You can contact us if you would like to access or correct personal information we hold about you.

If you no longer wish to receive marketing communications from us, you can unsubscribe using the link provided in our emails or contact us directly.

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8. Children's Privacy

Our products are designed for children, but our website and online services are intended for parents, caregivers and other adults.

We do not knowingly collect personal information directly from children.

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9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.

We recommend reviewing the privacy policy of any third-party website you visit.

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10. Changes to This Policy

We may update this Privacy & Safety Policy from time to time to reflect changes to our business, website, services or legal requirements.

Any updates will be posted on this page with the revised date.

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11. Contact Us

If you have any questions about this Privacy & Safety Policy or how we handle your personal information, please contact us:

Tabletime
Website: www.tabletime.co.nz
Email: info@tabletime.co.nz

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